Refund Policy

Refund Policy

Clear, parent-friendly terms for digital downloads and purchase support.

Refund Policy (Digital Products)

Our products are digital downloads (eBooks and bonus materials). Because digital products can be accessed immediately after purchase, refunds are generally not guaranteed.

  • If you have trouble downloading (broken link, file issue), we will fix it or resend the correct file.
  • If you were charged twice for the same order, we will refund the duplicate payment.
  • If the file is corrupted and we cannot resolve the issue, you may request a refund.

To request help, contact us within 7 days of purchase with your PayPal order ID and the email you used at checkout.

Support email: support@stwanthony.online • WhatsApp: +254729882409

PayPal & Selar disputes

If you used PayPal or Selar, you may also use their resolution centers. We recommend contacting us first so we can resolve the issue quickly and peacefully.